Trust: Courage, Connection, Concern

How many of you remember doing a trust fall?

It was usually part of an activity at a leadership retreat or corporate teambuilding event. You would stand up, turn your back to someone, cross your arms, and then without any prompts or count down, would fall backwards to them.  Hoping all the while that they would catch you. Thus, you had to trust that they would stop your fall and potential for serious brain damage. Although, it is not the focus, an equally important part of the trust fall is also courage. The courage to trust the person standing behind you. Trust requires courage!

For a person to trust, they need to have courage. Like the trust fall, trust is having the courage to fall, not knowing whether your partner is standing to catch you. This also applies to building a successful business. To lead and manage a successful organization, trust is essential. It is fundamental to every vision a company or business is working towards.

Courage is recognizing fear and moving forward, nonetheless. Courage is not being reckless; it is forging ahead in a right way against all odds. I see the embracing of courage as the key factor in building trust and transparency within an organization. Now that our work place is a combination of in person, virtual, remote and hybrid,  leaders need to have the courage to trust that their team  is performing at the same level as when the had to come into the office.

But looking at it from another perspective, trust and transparency is also impacted by the power of connection as well. Your ability to connect with your people, talk with them, understand them, walk with them, ask questions, and listen to them whenever they share their thoughts with you determines your level of trust in them.

Connecting with your people is not just a desirable attribute; it is a fundamental soft skill that lies at the core of effective leadership. It involves establishing authentic and meaningful relationships with colleagues and team members. By fostering connections, leaders create a strong foundation for trust, open communication, and collaboration within the organization. This connection is not solely based on professional interactions but extends to a deeper understanding of individuals’ values, motivations, and aspirations. A leader who excels in connecting with their people lays the groundwork for a workplace culture that thrives on transparency and mutual respect.

Many leaders recognize that the ability to connect with people is not just a soft skill; it is a powerful tool that opens doors to countless opportunities for personal and organizational success. When leaders establish authentic connections, they gain insights into the diverse talents, skills, and perspectives within their team.

This, in turn, enables effective delegation, collaboration, and harnessing the collective intelligence of the organization. Leaders who prioritize connection create an environment where individuals feel valued and heard, fostering a sense of ownership and commitment that propels the organization toward its goals.

And lastly – concern. Demonstrating genuine concern for the well-being and development of team members is a cornerstone in building trust within an organization. When a leader takes the time to understand the personal and professional challenges faced by their team, it fosters a sense of empathy and connection. This authentic concern goes beyond the superficial and communicates a commitment to the individuals, transcending the purely transactional aspects of a professional relationship. In essence, showing concern signals that a leader sees their team members not just as contributors to organizational goals but as individuals with unique needs, aspirations, and concerns.

The trust forged through genuine concern becomes a resilient foundation for effective leadership. Team members are more likely to feel supported and valued, leading to increased morale, motivation, and a sense of loyalty. This, in turn, contributes to a positive organizational culture where open communication flourishes, fostering collaboration and innovation. By prioritizing concern, leaders cultivate an environment where individuals feel safe to share ideas, seek guidance, and take calculated risks. Ultimately, the trust built through genuine concern becomes a catalyst for organizational success, as it empowers team members to perform at their best, knowing that their leader has their best interests in mind.

Have ideas to share, want to make a comment or provide feedback – email Corey at [email protected].

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